Case Study: Quality Assurance Tool for Clinical Recommendations

In my work at a healthcare software startup, I designed a QA tool that helps internal users review and manage the AI-generated clinical recommendations that we provide to our customers.

Alongside fellow members of the product team, I conducted user interviews, designed the initial workflow, and put together high-fidelity prototypes to demonstrate the new QA tool to stakeholders and users. I was also responsible for design documentation and handoff.

Primary contributions:

User interviews
User story mapping
Wireframing and high-fidelity prototyping
Design documentation and handoff to developers

Role:

User Research, UX/UI Design, Design Documentation

Team:

Product Manager, UI Development Team

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